Delivery Information

GENERAL

  • Online products purchased from us are handled by our Materials department.  These orders are generally processed within 24 hours of receipt of payment Monday to Friday.
  • If your order is of an urgent nature, please contact us prior to placing the order.
  • Each brand has specific cut-off times for processing orders.  If you are not sure if your order will be processed in time, please contact us prior to placing an order.
  • We cannot accept responsibility for the goods not being delivered within our standard delivery times.
  • Split shipment of goods may occur for certain brands.

DELIVERY CHARGES

  • Delivery is charged at £18 for up to 50kg of items. Orders between 50 and 100 kg will be charged £36.
  • If you are ordering over 100kg of goods, please contact us to arrange a quote for your goods and delivery.
  • Large or bulky items may have additional delivery costs.
  • Items which are listed as POA on our website may have a different pricing structure for delivery.

KENTEC

  • All Kentec orders come with a minimum order value of £50.
  • Orders under £50 will be followed up with a call from us where you will be given the option to pay additional charges to proceed with your order.
  • Standard Delivery for stocked items is 3-5 days within the UK. Non stock item delivery will be 7–10 days.
  • The standard of packing is suitable for delivery within the UK.
  • The above delivery charges are for consignments to the UK Mainland only.
  • Delivery & Packing charges are not subject to any agreed discount.
  • Although we offer the facility to deliver to site, we cannot accept responsibility for the goods once they have been signed for.  It is the customer’s responsibility to ensure the details we are given are correct and that arrangements have been made to accept the delivery.

PEPPERL+FUCHS

  • Standard Delivery for stocked items is 3-5 days within the UK. Non stock item delivery will be 7–10 days.
  • Bespoke or modified products may take longer to dispatch.  Please contact us prior to purchase to establish current lead times for these items.
  • Minimum order value of £75.